Terms and conditions

Terms and conditions when buying tickets for the Nobel Peace Center

When you make a purchase through https://www.nobelpeacecenter.org/ you accept our terms and conditions.

General terms and conditions

  • It your responsibility to make sure that you purchase the right number of the right product, register the correct contact information, pay at the right time, and keep the e-mail containing the ticket.
  • After payment, you will receive a receipt and the ticket or gift card in an e-mail.
  • The ticket is only valid on the date you chose in the ordering process.
  • You must show your ticket to enter the museum. The ticket is valid in
  • both digital format (as a QR-code or PDF-document) and as a paper printout.

Annual pass, free and discounted tickets

  • An annual pass is valid for 12 months counting from the date of the first visit, not the date of purchase. You receive the annual pass in an e-mail.
  • You must show your free ticket to enter the museum.
  • If you are eligible for a discount, you must prove this by showing a
  • valid personal ID or a membership ID from the company or
  • organisation the discount applies to.
  • A human guide does not need a ticket but must show a carer
  • certificate. The assisted person must have a ticket.

Product information and prices

All prices are in Norwegian kroner (NOK). Ticket prices include value- added tax (VAT). The total cost includes all costs related to the purchase and is displayed before the transaction of the payment. Any shipping costs for goods will be added. Our prices do not include any fees charged by your bank for your use of a payment card or a digital payment solution.

Complaints and rights of cancellation

  • Tickets to cultural venues and events are not covered by the Norwegian Cancellation Act.
  • It is important that you ensure that you choose the right products before you confirm the purchase.
  • You can not interchange bought tickets.
  • Unused tickets are not refundable.
  • Complaints must be submitted within reasonable time.
  • For products other than tickets, you entitled to return the product
  • and claim a refund within 14 days after receiving the product.

Personal data

The Nobel Peace Center treats personal data in accordance with the Norwegian Personal Data Act. Information regarding your person will never be made available to other parties or linked to other external data records.Read our privacy policy.

Data about payment cards

When you make a purchase from the Nobels Peace Center, the payment transaction is handled by the secure digital solution Nets. All data concerning the transaction is stored in compliance with the rules of the card companies.

Reservations

We make reservations for any misprints on our webpages regarding prices and product information.

Contact the Nobel Peace Center

Do not hesitate to contact us if you have any questions.
E-mail: post@nobelpeacecenter.org
Telephone: (+47) 483 01 000